Return Policy

Cases Where Refund is Applicable:

If the product is damaged or broken:

1.If proven defective, you can return the product with all accessories within 2 days. Your order will then be refunded within 5 working days, or you may choose a replacement (subject to stock availability).

2.Broken or damaged products must be claimed within 2 days of receiving them with photo proof.

3.If the product received does not match the website description, or if the wrong size or color is delivered, it will be eligible for return. However, note that a 5–10% color variation due to lighting or screen resolution will not be considered as a mismatch.

4.No warranty is provided for electronic items.

In case of shipment delays:

5.Refunds/returns may apply depending on the situation.

Cases Where Return is NOT Applicable:

1. If the product cannot be delivered due to an incorrect address provided by the customer.

2. If after the product reaches the Bangladesh warehouse, you change your mind (e.g., “I don’t like it anymore” or “I don’t need it now”).

3. If you no longer need the product after placing the order, it will not be accepted for return.

4. Once an order is confirmed via website or phone, it is considered final and shipping begins immediately. In this case, cancellations or refunds will not be accepted.